Our History
Caoxian Huisen Wood Products Co., Ltd.
From local production to global expansion, we have focused on the R&D and export of high-quality panel products for 20 years, gradually building a professional and compliant international supply chain system with the US and Vietnam markets as our core.
Our Factory
The offline company has extensive and mature experience in international trade.
Our Product
- Plywood
- Particle board
- Construction panels
- Decorative panels
- Solid wood boards
- Decorative moldings
- Crafts
- DIY eco-friendly boards
Product Application
Furniture manufacturing, construction and renovation, industrial production...
Our Certificate
FSC
01
International Certification
02
California (USA)
03
EPA
04
CARB
05
Production Equipment
Two complete flooring production lines; two cold presses; two hot presses; two gluing machines; one multi-blade saw; two panel saws.
Production Market
• Market coverage:
USA, Vietnam, and other countries; main products include furniture panels and decorative panels.
• Core advantages:
Products are certified with the EU E0-level environmental standard and FSC forest certification, meeting the requirements of "green living" in Europe.
Our service
Factory Positioning: We specialize in the R&D, production, and export of high-quality panels, covering furniture panels, decorative panels, and engineered wood panels. We hold international certifications such as ISO and FSC.
Pre-Sales: Precise Matching and Customized Solutions
● In-depth Needs Analysis: We provide one-on-one dedicated customer service, conducting a thorough analysis of your needs based on environmental standards in your region (e.g., EU E0 standard, US CARB certification), application scenarios (residential/commercial), and purchase volume, resulting in a personalized needs analysis report.
● Sample and Technical Support: We offer 3-5 free samples of different specifications, along with detailed test reports (including formaldehyde emission, abrasion resistance, moisture content, etc.). Our technical team can remotely assist with sample testing and answer questions about processing techniques.
● Cost and Delivery Time Calculation: Based on your purchase list, we accurately calculate FOB and CIF prices, and provide sea/air freight solutions and estimated delivery times to help you optimize your purchasing costs.
During Production: Transparent and Controllable Process
● Real-time Order Tracking: Customers can monitor production progress in real time through our dedicated system (from raw material storage to production, quality inspection, and packaging). Key stages are tracked with photos/videos to ensure production meets expectations.
● Strict Quality Control: We implement a three-level quality control system (raw material inspection, in-process sampling, and final product inspection). 100% of non-conforming products are rejected, and a quality certificate is issued for each batch to guarantee export compliance.
● Dedicated Export Services: Our professional team assists with customs clearance, inspection, certificate of origin, and other procedures. We provide packaging solutions that meet destination country requirements (moisture-proof, damage-proof, English labeling) and coordinate logistics to ensure timely shipment.
After-Sales: Quick Response and Worry-Free Guarantee
● Logistics Tracking and Delivery Assistance: We will monitor the shipment status in real time, inform customers of customs clearance procedures in advance, and resolve any logistics issues (such as delays or damage) within 24 hours to minimize customer losses.
● Installation and Technical Support: We provide English installation manuals and video tutorials, and can arrange for remote technical support. For on-site service needs, we can coordinate with our overseas partners or dispatch engineers (prior arrangement required).
● After-sales Feedback and Improvement: We will conduct a customer satisfaction survey within 7 days after delivery. For any issues raised by customers (such as size discrepancies or surface defects), we will provide solutions (replacement, return, or compensation) within 48 hours and incorporate this feedback into our product improvement process.